20-30 mmHg compression socks are a type of graduated compression sock that applies firm pressure to the legs, with the highest compression at the ankle and decreasing up the leg, this level of compression is the most commonly prescribed and used for treating conditions such as varicose veins, edema, deep vein thrombosis, post-surgery, and sports recovery.

1. Measure the widest part of your calf

2. Choose your shoe size

3. Take your calf and shoe measurements and find your size on the chart. (please see sizing chart tab for size chart)

SockyMate doesn't except refunds or exchanges on worn compression socks due to hyenine reasons. At SockyMate, quality control, and integrity are paramount. To ensure the highest standards, every product that leaves our fulfillment centers is sent directly from SockyMate to our customers.

We are committed to resolving any issues our customers may encounter. If you experience any problems with your SockyMate order, please contact us within 14 days of receiving it. To help us address the issue, kindly provide a photo of the product along with a detailed description of the problem. The photo should include all original and shipping packaging, with your name clearly visible.

Please note that after 14 days, we may not be able to process your request.

Mistakes can happen, but we're here to help resolve any issues you may encounter. If you receive an incorrect item (such as the wrong pattern, size, or product), please follow these steps:

Take a photo of the item(s) you received, including the package with your name clearly visible.

Email us the photo(s) along with a brief explanation of the issue.

Please note that if we are not contacted within five days of delivery, we may not be able to assist with the matter.

Australia 

• Standard Shipping: 5-9 Business Days (Monday–Friday, excluding holidays)
• Express Shipping: 3-8 Business Days (Monday–Friday, excluding holidays)

United States

• Standard Shipping: 7-12 Business Days (Monday–Friday, excluding holidays)
• Priority Shipping: 2-6 Business Days (Monday–Friday, excluding holidays)

Canada 

• Standard Shipping: 8-12 Business Days (Monday–Friday, excluding holidays)
• Expedited Shipping: 6-9 Business Days (Monday–Friday, excluding holidays)

New Zealand 

• Standard Shipping: 7-12 Business Days (Monday–Friday, excluding holidays)

Please note:

• Delivery times are estimates only
• Some orders may arrive sooner depending on stock location
• During busy periods or promotions, shipping delays may occur
• Orders may occasionally ship in separate parcels

Once your order ships, you’ll receive tracking details via email.

To keep your SockyMate socks in the best condition, we recommend hand washing them in cold water. If hand washing isn’t possible, you can machine wash them on a gentle cycle with cold water. For added protection, place your socks in a sock wash bag.

Drying Instructions

You can either air dry your SockyMate socks or use a conventional dryer. If using a dryer, we suggest setting it to a low heat to help preserve the fabric and extend their lifespan.